Poop Free Pets
Effective Date: 03/13/2025
Welcome to Poop Free Pets! These Terms and Conditions (“Terms”) govern your use of our services, website, and products. By accessing or using Poop Free Pets, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Definitions
- “Poop Free Pets” refers to the company and its services.
- “User,” “You,” or “Customer” refers to any individual or entity using our services.
- “Services” include pet waste removal, subscription plans, and any additional offerings provided by Poop Free Pets.
- “Website” refers to our online platform located at [Insert Website URL].
2. Eligibility
To use our services, you must be at least 18 years old or have permission from a parent or guardian. By using Poop Free Pets, you confirm that you meet this requirement.
3. Services
Poop Free Pets provides pet waste removal services based on the selected plan. Services may include scheduled visits, one-time cleanups, and additional add-ons.
Service Limitations:
- Services are only available within designated service areas.
- Access to the property must be granted for waste removal.
- Hazardous conditions (e.g., aggressive pets, inclement weather, inaccessible yards) may result in rescheduling or cancellation.
4. Subscription Plans and Payments
- Subscription plans are billed on a recurring basis (weekly, biweekly, or monthly) based on the selected package.
- Payments must be made via the accepted methods on our website.
- Failure to pay may result in service suspension or cancellation.
- Cancellations must be made at least [Insert Time Frame] before the next billing cycle to avoid charges.
5. Cancellations and Refunds
- Customers can cancel services at any time through their online account or by contacting customer support.
- Refunds will be issued at our discretion based on unused services.
- If Poop Free Pets cancels a service, a refund or credit may be provided.
6. Customer Responsibilities
- Ensure pets are secured during service visits.
- Keep yards accessible and free from obstacles.
- Provide accurate information regarding service location and needs.
7. Liability Limitations
- Poop Free Pets is not responsible for property damage beyond normal wear and tear.
- We do not guarantee complete sanitation or disinfection beyond waste removal.
- Poop Free Pets is not liable for injuries caused by pets or hazardous yard conditions.
8. Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy. We do not sell or share customer data with third parties without consent.
9. Modifications to Terms
Poop Free Pets reserves the right to update or modify these Terms at any time. Continued use of our services after modifications constitute acceptance of the updated Terms.
10. Contact Information
If you have any questions regarding these Terms, please contact us at:
Poop Free Pets
1363 Shermer RD Northbrook, IL 60062
info@poopfreepets.com
872.212.0477
Thank you for choosing Poop Free Pets!